Design and evaluation of an adaptive virtual guide for Web applications
Marucci L., Paternò F.
Adaptive user interfaces Web interactive agents Information interfaces and presentation. User Interfaces Usability evaluation Web applications Information Systems Software Virtual guides Computer Networks and Communications Human-Computer Interaction
Most applications accessible through the Web suffer from a noticeable lack of support for adapting to the different information needs that different users may have regarding a certain topic. However, completely automatic adaptive support can still be confusing for users who may not understand the reasons for the dynamic change in the behaviour of an application. In this paper, we present a possible solution to provide adaptive support that does not disorient the user. The solution integrates a virtual January 18, assistant that is able to provide adaptive support in an adaptable application. We discuss an example of the application of this approach involving the support of Web visits to virtual museums. We then present the results of an empirical usability test of such an application.
Source: Universal access in the information society (Print) 1 (2002): 163–175. doi:10.1007/s102090100016
Publisher: Springer., Heidelberg, Germania
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@article{oai:it.cnr:prodotti:68248,
title = {Design and evaluation of an adaptive virtual guide for Web applications},
author = {Marucci L. and Paternò F.},
publisher = {Springer., Heidelberg, Germania},
doi = {10.1007/s102090100016},
journal = {Universal access in the information society (Print)},
volume = {1},
pages = {163–175},
year = {2002}
}
0000-0001-8355-6909