Approccio multidimensionale alla valutazione di qualità per siti WEB

Biscoglio I.

Web Quality 

This Report is a part of a broader research that intends to reflect on a multidimensional approach to the websites quality evaluation, adopting techniques of statistical analysis. The broader research is in progress, and it is conducted on a sample of 331 B2c (business to consumer) e-commerce websites; the content of the report introduces the results of the statistical analysis which is conducted on a least sub sample (15 units); the purpose is that to make light on the multidimensional character of websites quality evaluation; with a so small sample and the adoption of a factorial analysis technique on 69 variables, the results should not be considered statistically significant for the conclusions that could solicit, but they want to entirely constitute the presentation of a broader experiment.

Source: ISTI Technical reports, 2008