2017
Conference article  Restricted

Towards the automation of the travel management procedure of an italian public administration

Calabrò A., Marchetti E., Spagnolo G. O., Cempini P., Mancini L., Paoletti S.

Business process  Learning assessment  Monitoring 

Recently the Public Administrations pay a lot of attention to decreases the time required for document production and validation specifically in case of travel management. In this paper we describe the procedural steps followed to implement a first prototype framework for automating the travel management process adopted inside an Italian PA. To achieve this goal, we represent the process through Business Models specified into a formal notations. The experience highlighted important challenges in the application of automatic facilities for the travel management and let the detection of inconsistencies and improvements of the process itself.

Source: LECTURE NOTES IN BUSINESS INFORMATION PROCESSING, vol. 269, pp. 175-187. Vienna, Austria, 17-20/02/2017


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BibTeX entry
@inproceedings{oai:it.cnr:prodotti:380908,
	title = {Towards the automation of the travel management procedure of an italian public administration},
	author = {Calabrò A. and Marchetti E. and Spagnolo G.  O. and Cempini P. and Mancini L. and Paoletti S.},
	doi = {10.1007/978-3-319-49421-0_12},
	booktitle = {LECTURE NOTES IN BUSINESS INFORMATION PROCESSING, vol. 269, pp. 175-187. Vienna, Austria, 17-20/02/2017},
	year = {2017}
}