Preventing user errors by systematic analysis of deviations from the system task model
Paternò F., Santoro C.
Evaluation User interfaces Task models Safety and usability Traffic control Computer sciences and engineering
Interactive safety-critical applications have specific requirements that cannot be completely captured by traditional evaluation techniques. In this paper, we discuss how to perform a systematic inspection-based analysis to improve both usability and safety aspects of an application. The analysis considers a systemprototype and the related task model and aims to evaluate what could happen when interactions and behaviours occur differently fromwhat the system design assumes. We also provide a description and discussion of an application of this method to a case study in the air traffic control domain.
Source: International journal of human-computer studies (Print) 56 (2001): 225–245.
Publisher: Academic Press,, San Diego , Regno Unito
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@article{oai:it.cnr:prodotti:43724,
title = {Preventing user errors by systematic analysis of deviations from the system task model},
author = {Paternò F. and Santoro C.},
publisher = {Academic Press,, San Diego , Regno Unito},
journal = {International journal of human-computer studies (Print)},
volume = {56},
pages = {225–245},
year = {2001}
}
0000-0001-8355-6909