Monitoring component for business process model simulation engine

Calabrò A.

Architecture  BAM  Complex Event Processing  KPI  Monitoring  SOA  QoS 

A Business Process models a set of tasks to be carried out within an organization to achieve a business goal. Key performance In-dicators (KPIs) are set on such process models so to get a quantitative assessment of critical success metrics. A timely and reliable monitoring of KPIs is instrumental to BP management, and several frameworks are being proposed for such purpose. We propose here a reference architecture supporting BP KPI monitoring that is independent from specific notations and platforms, and allows for flexible KPI decisions.