Commentary on 'scenarios and task analysis' by Dan Diaper
Paternò F.
Human Computer Interfaces Software Scenario-based design Task analysis Human-Computer Interaction
Both Carroll's book and Diaper's paper address fundamental issues for the HCI field and stimulate important discussion that can help to clarify at least some of them. I have noticed that in recent years some tension has arisen between scenario-based approaches and task analysis, with the risk of degenerating into a kind of religious war. To some extent, the solution to this tension is simple: both approaches are important and complementary. However, this solution is often interpreted as a diplomatic, polite position in which people do not actually believe. So, some more in-depth reflections should prove to be useful.
Source: Interacting with computers 14 (2002): 407–409. doi:10.1016/S0953-5438(02)00008-5
Publisher: Butterworth Scientific, London , Regno Unito
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@article{oai:it.cnr:prodotti:43670,
title = {Commentary on 'scenarios and task analysis' by Dan Diaper},
author = {Paternò F.},
publisher = {Butterworth Scientific, London , Regno Unito},
doi = {10.1016/s0953-5438(02)00008-5},
journal = {Interacting with computers},
volume = {14},
pages = {407–409},
year = {2002}
}
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