Document - Towards the automation of the travel management procedure of an italian public administration

2017

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Towards the automation of the travel management procedure of an italian public administration

Calabro A., Marchetti E., Spagnolo G. O., Cempini P., Mancini L., Paoletti S.

Business process Learning assessment Monitoring

Recently the Public Administrations pay a lot of attention to decreases the time required for document production and validation specifically in case of travel management. In this paper we describe the procedural steps followed to implement a first prototype framework for automating the travel management process adopted inside an Italian PA. To achieve this goal, we represent the process through Business Models specified into a formal notations. The experience highlighted important challenges in the application of automatic facilities for the travel management and let the detection of inconsistencies and improvements of the process itself.

Source: Software Quality. 9th International Conference on Complexity and Challenges of Software Engineering in Emerging Technologies, pp. 175–187, Vienna, Austria, 17-20 January 2017

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@inproceedings{oai:it.cnr:prodotti:380908,
	title = {Towards the automation of the travel management procedure of an italian public administration},
	author = {Calabro A. and Marchetti E. and Spagnolo G. O. and Cempini P. and Mancini L. and Paoletti S.},
	doi = {10.1007/978-3-319-49421-0_12},
	booktitle = {Software Quality. 9th International Conference on Complexity and Challenges of Software Engineering in Emerging Technologies, pp. 175–187, Vienna, Austria, 17-20 January 2017},
	year = {2017}
}