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2017
Conference article
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Towards the automation of the travel management procedure of an italian public administration
Calabrò A., Marchetti E., Spagnolo G. O., Cempini P., Mancini L., Paoletti S.
Recently the Public Administrations pay a lot of attention to decreases the time required for document production and validation specifically in case of travel management. In this paper we describe the procedural steps followed to implement a first prototype framework for automating the travel management process adopted inside an Italian PA. To achieve this goal, we represent the process through Business Models specified into a formal notations. The experience highlighted important challenges in the application of automatic facilities for the travel management and let the detection of inconsistencies and improvements of the process itself.Source: LECTURE NOTES IN BUSINESS INFORMATION PROCESSING, vol. 269, pp. 175-187. Vienna, Austria, 17-20/02/2017
DOI: 10.1007/978-3-319-49421-0_12
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Calabrò A., Marchetti E., Spagnolo G. O., Cempini P., Mancini L., Paoletti S.
Recently the Public Administrations pay a lot of attention to decreases the time required for document production and validation specifically in case of travel management. In this paper we describe the procedural steps followed to implement a first prototype framework for automating the travel management process adopted inside an Italian PA. To achieve this goal, we represent the process through Business Models specified into a formal notations. The experience highlighted important challenges in the application of automatic facilities for the travel management and let the detection of inconsistencies and improvements of the process itself.Source: LECTURE NOTES IN BUSINESS INFORMATION PROCESSING, vol. 269, pp. 175-187. Vienna, Austria, 17-20/02/2017
DOI: 10.1007/978-3-319-49421-0_12
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doi.org 
| CNR IRIS | CNR IRIS | link.springer.com
2017
Conference article
Open Access
Improving a travel management procedure: an Italian experience
Calabrò A., Marchetti E., Spagnolo G. O., Cempini P., Mancini L., Paoletti S.
Recently, a lot of attention has been dedicated by the Public Administrations to reduce/optimize the costs of travel management. Indeed, automatic support may increase the quality of the proposed services, drastically decreasing the time required for document production and validation, and promoting the integration with different PA (Public Administration) systems and services. However, due to the critical nature of the exchanged data, the interaction with the customers (personnel and citizens), the complexity of the considered procedures, the quality aspect becomes a crucial point to be considered during the development of automatic supports. In this paper, we focus on the quality aspects of the PA travel management automation, and we present the evaluation of a prototype implementation of a framework for automating the travel management process adopted inside an Italian PA. The experience highlighted important challenges in the application of automatic facilities for the travel management and nd allowed the detection of inconsistencies and improvements of the process itself.
Calabrò A., Marchetti E., Spagnolo G. O., Cempini P., Mancini L., Paoletti S.
Recently, a lot of attention has been dedicated by the Public Administrations to reduce/optimize the costs of travel management. Indeed, automatic support may increase the quality of the proposed services, drastically decreasing the time required for document production and validation, and promoting the integration with different PA (Public Administration) systems and services. However, due to the critical nature of the exchanged data, the interaction with the customers (personnel and citizens), the complexity of the considered procedures, the quality aspect becomes a crucial point to be considered during the development of automatic supports. In this paper, we focus on the quality aspects of the PA travel management automation, and we present the evaluation of a prototype implementation of a framework for automating the travel management process adopted inside an Italian PA. The experience highlighted important challenges in the application of automatic facilities for the travel management and nd allowed the detection of inconsistencies and improvements of the process itself.
See at:
CNR IRIS 
| ISTI Repository | www.iaria.org | CNR IRIS
2023
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Pierangela Cempini, Enrico Fantini, Barbara Furletti, Giuseppe Lipari, Alessandra Pierotti, Roberto Scopigno, Federico Volpini
Il documento descrive la piattaforma progettata e implementata per la gestione della documentazione da fornire in rendicontazione PNRRDOI: 10.32079/isti-tr-2023/013
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Pierangela Cempini, Enrico Fantini, Barbara Furletti, Giuseppe Lipari, Alessandra Pierotti, Roberto Scopigno, Federico Volpini
Il documento descrive la piattaforma progettata e implementata per la gestione della documentazione da fornire in rendicontazione PNRRDOI: 10.32079/isti-tr-2023/013
Metrics: