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2022 Conference article Open Access OPEN
EMPATHY: 3rd international workshop on empowering people in dealing with Internet of Things ecosystems
Balducci F., Breve B., Cena F., Mattioli A., Rizvi M.
Nowadays, when dealing with Internet of Things (IoT) for people with no prior experience in programming or in designing technology, End-User Development (EUD) solutions offer wide and powerful approaches to support end-users in designing their own IoT smart things and systems. The main goal of this edition of the workshop is to encourage and stimulate a wealthy confrontation on heterogeneous topics related to EUD for IoT applications that exploits different interaction paradigms and innovative interface design. The outcome of the workshop are thought-provoking contributions that range from accessibility and security for IoT systems and devices up to personalization of smart objects.Source: AVI 2022 - International Conference on Advanced Visual Interfaces, Frascati, Rome, Italy, 6-10/06/2022
DOI: 10.1145/3531073.3535251
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See at: ISTI Repository Open Access | dl.acm.org Restricted | doi.org Restricted | CNR ExploRA


2023 Conference article Open Access OPEN
Workshop EMPATHY: empowering people in dealing with Internet of Things ecosystems
Andrao M., Balducci F., Breve B., Mattioli A., Vernero F.
This is the proposal of the 4th International Workshop on 'Empowering People in Dealing with Internet of Things Ecosystems' (EMPATHY 2023).Source: WWDD@IS-EUD 2023 - Workshops, Work in Progress Demos and Doctoral Consortium at IS-EUD 2023, Cagliari, Italy, 06-08/06/2023

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2020 Conference article Open Access OPEN
A Visual Environment for End-User Creation of IoT Customization Rules with Recommendation Support
Mattioli A., Paterno F.
Personalization rules based on the trigger-action paradigm have recently garnered increasing interest in Internet of Things (IoT) applications. However, composing trigger-action rules can be a challenging task for end users, especially when the rules' complexity increases. Users have to decide about various aspects: which triggers and actions to select, how to combine multiple triggers or actions, and whether some previously defined rule can help in the composition process. We propose a visual environment, Block Rule Composer, to address these problems. It consists of a tool for creating rules based on visual blocks, integrated with recommendation techniques in order to provide intelligent support during rule creation. We also report on a first test which provided positive indications and suggestions for further design improvements.Source: AVI '20: International Conference on Advanced Visual Interfaces, pp. 1–5, 28/09-2/10/2020
DOI: 10.1145/3399715.3399833
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See at: ISTI Repository Open Access | dl.acm.org Restricted | doi.org Restricted | CNR ExploRA


2020 Conference article Open Access OPEN
Recommendations for personalization rules in block composer
Mattioli A., Paterno F.
This paper reports about a possible approach to integrating a recommendation system (RS) for giving support to users during the creation of Internet of Things (IoT) personalization rules on the Block Composer tailoring environment. Recommending for end-user creation of rules requires a specific way to model the problem different from a user-item matrix filling approach. The items to be recommended (trigger-action rules) are not unitary objects but are composed of several parts, assembled in a step-bystep process. This feature makes recommendations for this end-user development (EUD) approach similar to the sequence-based recommender systems and can be exploited to provide more suitable suggestions.Source: EMPATHY 2020 Empowering People in Dealing with Internet of Things Ecosystems, pp. 41–44, Evento online, 29/09/2020

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2021 Journal article Open Access OPEN
Recommendations for creating trigger-action rules in a block-based environment
Mattioli A., Paternò F.
Given the growing adoption of IoT technologies, several approaches have been presented to enable people to increase their control over their smart devices and provide relevant support. Recommendation systems have been proposed in many domains, but have received limited attention in the area of End-User Development (EUD). We propose a novel approach for formulating recommendations in this area, based on deconstructing trigger-action rules into sequences of elements and the links between them. For this purpose, we propose a solution inspired by methods aimed at addressing the sequence-prediction problem. We have used this approach to provide users with two different types of recommendations: full rules for the one being edited, and parts of rules relevant for the next step to take in order to complete the current rule editing. In this paper, we present the design and a first evaluation of the two different possibilities to generate and display recommendations in a block-based EUD environment for creating automations for Internet of Things (IoT) contexts.Source: Behaviour & information technology (Online) 40 (2021): 1024–1034. doi:10.1080/0144929X.2021.1900396
DOI: 10.1080/0144929x.2021.1900396
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See at: ISTI Repository Open Access | www.tandfonline.com Restricted | Behaviour and Information Technology Restricted | CNR ExploRA


2022 Conference article Open Access OPEN
An approach to making smart home automations perceivable
Mattioli A., Paternò F.
Smart home installations, in which connected devices exchange data with each other, are becoming a widespread reality. These environments are based on automation rules, which may be specified even by end users. To make the process of automations creation and management easier, less prone to errors, and more engaging, we propose an approach based on mobile Augmented Reality (AR). In this paper, we describe how AR can be used to interact with the objects in the environment, and allow for the definition of coordinated behaviours between them. Starting with analysis of relevant literature and our previous experiences, we introduce four main aspects to consider when designing the user-application interaction, and how we are implementing them in a prototype AR automation management application. Further possibilities that AR can offer in this context will be discussed as well.Source: AutomationXP22: Engaging With Automation - Understanding and Designing for Operation, Appropriation, and Behaviour Change, New Orleans, LA, USA, 30/04/2022

See at: ceur-ws.org Open Access | ISTI Repository Open Access | ISTI Repository Open Access | CNR ExploRA


2023 Conference article Open Access OPEN
How people think about automations in smart homes
Mattioli A., Paterno F.
Several tools have been put forward for creating automations in smart homes both at a research and commercial level. However, often people still encounter difficulties in specifying them in order to obtain the desired behaviour. To design authoring tools in which even people without programming experience can flexibly indicate the desired automations it is important to have a better understanding of user needs and how they think and describe the automations. In this contribution, we introduce a user study with such goals and provide an initial discussion of what has emerged.Source: AutomationXP 2023 - Intervening, Teaming, Delegating - Creating Engaging Automation Experiences, Hamburg, Germany, 23/04/2023

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2023 Conference article Open Access OPEN
Towards explainable automations in smart homes using mobile augmented reality
Mattioli A., Paternò F.
The pervasiveness in daily environments of objects equipped with sensors and actuators and characterized by the possibility of communicating over the Internet has steadily increased in recent years. In this scenario, smart home automations are becoming increasingly adopted. It is hence important to provide users with explainable tools to better control these automations and make them more useful for their needs. We present a novel mobile augmented reality solution to support users in creating and controlling automations through recommendations and a simulation tool. We also discuss the application of an augmented reality XAI framework to the presented solution in order to improve its transparency.Source: WWDD@IS-EUD 2023 - Workshops, Work in Progress Demos and Doctoral Consortium at IS-EUD 2023, Cagliari, Italy, 06/06/2023

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2023 Conference article Open Access OPEN
Understanding user needs in smart homes and how to fulfil them
Mattioli A., Paternò F.
Smart homes are becoming a widespread reality given the increasingly available number of connected objects and sensors. However, it is still unclear what people expect from automations that are made possible by this technological evolution. In addition, it is unclear whether current trigger-action programming (TAP) languages offer sufficient operators and constructs to specify the desired automations. In this paper, we report on a study aiming to provide useful elements to address such issues. It involved 34 users without experience in IoT programming who created 204 desired home automations. We discuss an analysis of such results in terms of the relationships found between smart-home components and of the requirements for novel operators in TAP languages.Source: IS-EUD 2023 - 9th International Symposium on End-User Development, pp. 125–142, Cagliari, Italy, 06-08/06/2023
DOI: 10.1007/978-3-031-34433-6_8
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2023 Journal article Open Access OPEN
A mobile augmented reality app for creating, controlling, recommending automations in smart homes
Mattioli A., Paternò F.
Automations in the context of smart homes have been adopted more and more frequently; thus, users should be able to control them and create automations most suitable to their needs. Current solutions for this purpose are based on visual apps with conceptual representations of possible automation elements. However, they tend to be static, abstract, and detached from the user's real context. In this paper, we propose a novel solution based on mobile augmented reality, which provides situated, dynamic representations associated with the physical objects available in the current users' context while they are freely moving about. It allows direct interaction with the objects of interest, monitoring nearby objects' automations while moving, and creating new automations or modifying existing ones. It also supports users with recommendations of object and service configurations relevant to complete the editing of the new automations. The paper also reports on a user test, which provided positive feedback.Source: Proceedings of the ACM on human-computer interaction 7 (2023): 1–22. doi:10.1145/3604242
DOI: 10.1145/3604242
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2021 Conference article Open Access OPEN
Comparative analysis of composition paradigms for personalization rules in IoT settings
Gallo S., Manca M., Mattioli A., Paternò F., Santoro C.
The rapid pervasive diffusion of Internet of Things technologies has opened up many opportunities for people to directly personalise the behaviour of surrounding objects and devices based on the dynamic events that can occur. To this end, several tailoring environments have been proposed supporting the enduser creation of trigger-action rules. Such tools can support different composition paradigms. In this paper we present a study that analyses three composition paradigms (graphical wizard, block-based, and conversational) to better understand how well they support rule creation activities. In order to make the analysis consistent we considered three implementations of such composition paradigms supporting the same set of triggers and actions. We have carried out a first user study in order to gather empirical feedback for substantiating our analysis, which provides indications of the pros and cons of each approach.Source: IS-EUD 2021 - 8th International Symposium on End-User Development, pp. 53–70, Online conference, 06-08/07/2021
DOI: 10.1007/978-3-030-79840-6_4
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2021 Conference article Open Access OPEN
The role of augmented reality in smart home settings
Mattioli A., Manca M., Paternò F., Santoro C.
Augmented Reality (AR) is a growing trend in technology with countless applications in different domains. However, not much attention has been devoted to the smart home setting and how its application can be used to allow users to customise their living spaces. In this paper, we describe the implementation of two methods for recognising objects with AR, and how an End-User Development (EUD) approach to a smart home can take full advantage of these techniques to provide personalisable and more meaningful experiences to users.Source: EMPATHY 2021 - 2nd International Workshop on Empowering People in Dealing with Internet of Things Ecosystems, pp. 17–22, Bari, 30/09/2021

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2022 Conference article Open Access OPEN
An approach to exploiting personal memories in humanoid robots serious games for cognitive stimulation of older adults
Catricalà B., Coffaro D., Manca M., Mattioli A., Paternò F., Santoro C.
One of the goals of Ambient Assisted Living (AAL) solutions is to be able to stimulate the cognitive resources of older adults. An innovative way to address such stimulation is the use of serious games delivered through humanoid robots. Such devices are based on Internet of Things technologies since they are collections of sensors and actuators in a human shape. Serious games delivered through humanoid robots can provide an engaging way to perform exercises useful for training human memory, attention, processing, and planning activities. This paper presents an approach to supporting cognitive stimulation based on personal memories. The humanoid robot can exhibit different behaviours through different modalities, and propose the games in a way personalized to specific individuals' requirements, preferences, abilities, and motivations, which can vary among older adults, and even dynamically evolve over time for the same person depending on changing user needs and health conditions.Source: EMPATHY 2022 - 3rd International Workshop on Empowering People in Dealing with Internet of Things Ecosystems, Frascati, 06-10/06/2022

See at: ceur-ws.org Open Access | ISTI Repository Open Access | ISTI Repository Open Access | CNR ExploRA


2023 Conference article Open Access OPEN
Understanding concepts, methods and tools for end-user control of automations in ecosystems of smart objects and services
Andrao M., Balducci F., Breve B., Cena F., Desolda G., Deufemia V., Gena C., Matera M., Mattioli A., Paternò F., Santoro C., Treccani B., Vernero F., Zancanaro M.
The continuously increasing number of connected objects and sensors is opening up the possibility of introducing automations in many domains to better support people in their activities. However, such automations to be effective should be under the user control. Unfortunately, people often report difficulties in understanding the surrounding automations and how to modify them. The goal of this paper is to provide a multi-perspective view of what has been done in terms of design, tools, and evaluation in the area of end-user control of automations in ecosystems of smart objects and services. For each aspect we introduce the main challenge, the current possible approaches to address it, and the issues that still need further investigation.Source: IS-EUD 2023 - 9th International Symposium on End-User Development, pp. 104–124, Cagliari, Italy, 06-08/06/2023
DOI: 10.1007/978-3-031-34433-6_7
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2022 Conference article Open Access OPEN
Towards understanding the transparency of automations in daily environments
Paternò F., Gallo S., Manca M., Mattioli A., Santoro C.
This paper outlines a proposal for how to address transparency of automations in daily environments, such as smart homes, based on experiences carried out in previous projects. The trigger-action programming paradigm has been used to describe and implement such automations in both commercial and research tools. Such automations can be generated through machine learning techniques or directly by the end users or through an interaction between an intelligent agent and the user. When they are executed the resulting behaviour does not always result in the desired actions, and users may have difficulties in understanding and controlling them. Thus, there is a need for design criteria and associated tools that help people to understand and control what happens with the automations active in the environments where they live, and explain how they work and can be modified to better meet their needs.Source: IUI-WS 2022 - Workshops at the International Conference on Intelligent User Interfaces (IUI) 2022, pp. 187–191, Helsinki, Finland, 21-22/03/2022

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2023 Report Unknown
THE D.3.2.1 - AA@THE User needs, technical requirements and specifications
Pratali L., Campana M. G., Delmastro F., Di Martino F., Pescosolido L., Barsocchi P., Broccia G., Ciancia V., Gennaro C., Girolami M., Lagani G., La Rosa D., Latella D., Magrini M., Manca M., Massink M., Mattioli A., Moroni D., Palumbo F., Paradisi P., Paternò F., Santoro C., Sebastiani L., Vairo C.
Deliverable D3.2.1 del progetto PNRR Ecosistemi ed innovazione - THESource: ISTI Project Report, THE, D3.2, 2023

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